TurboTax Free Login: The Bait-and-Switch Scam

The IRS Free File Program has been a popular option for taxpayers who need help filing their federal tax return. This year, individuals with an adjusted gross income of $73,000 or less can use products offered by the program to file their taxes entirely for free. However, many consumers have discovered that they cannot file their taxes for free despite following the instructions and providing their personal information.

TurboTax, a well-known tax filing software company, has been accused of engaging in a deceptive marketing campaign that promises 'free' tax filing services but charges customers when it's time to file. The Federal Trade Commission (FTC) has filed an administrative complaint against Intuit Inc., the maker of TurboTax, for deceiving consumers with false advertisements.

The FTC alleges that TurboTax's advertising campaign, which includes ads during major events such as the Super Bowl and NCAA Basketball Tournament, misleads consumers into believing they can file their taxes for free. However, many taxpayers cannot use TurboTax's 'free' product due to various reasons, including receiving a 1099 form for work in the gig economy or earning farm income.

The Commission is seeking an immediate halt to TurboTax's deceptive advertising and protection for taxpayers during the peak of filing season. The FTC is taking action against Intuit Inc. to prevent ongoing harm to consumers who are rushing to file their taxes.

Consumers should be aware of TurboTax's bait-and-switch scam and take steps to protect themselves. It's essential to carefully review any tax filing software advertisement, including disclaimers, before using the service. Additionally, taxpayers should verify their eligibility for the IRS Free File Program and understand the terms and conditions of any tax filing software they use.

More information about the Free File Program is available at irs.gov/freefile. It's crucial to file taxes accurately and on time to avoid any potential penalties or issues with the IRS. By staying informed and taking necessary precautions, taxpayers can avoid falling victim to scams like TurboTax's 'free' tax filing services.

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